1. Scope
This policy explains what personal data Site Topping collects when you use our products or interact with us.
It covers the Chrome extension, the marketing site, and communications related to subscriptions or support.
2. Data we collect
We collect only the information that helps us provide and improve the service.
When you sign up or subscribe we receive details in the following categories:
- Account information: name, email address, authentication identifiers.
- Billing information: payment method, transaction identifiers, billing address.
- Usage information: prompts, code previews, timestamps, device and browser metadata.
- Support information: messages you send through email or contact forms.
3. How we use your data
We use personal data to deliver the service, process payments, and communicate important updates.
We also analyse aggregated usage trends to improve reliability and feature quality.
- Authenticate and secure user accounts.
- Process membership renewals and credit purchases.
- Provide customer support and respond to enquiries.
- Send service announcements, billing notices, or policy changes.
4. Retention
We retain personal data for as long as your account remains active or as required by law.
Backups and logs are stored securely and automatically purged on a rotating schedule.
5. Your rights
You can request access to the personal data we hold, ask for corrections, or request deletion where legally permitted.
You may opt out of marketing emails at any time through the unsubscribe link.
- Submit data requests by emailing support@sitetopping.com.
- We respond within 30 days unless additional verification is required.
- If you are located in the EU/UK you may escalate concerns to your local supervisory authority.
6. Security & third parties
We rely on trusted processors such as Supabase and Paddle that maintain industry-standard security certifications.
Access to production data is limited to trained personnel following least-privilege principles.
- Data is encrypted in transit and at rest where supported by our providers.
- We do not sell personal information to third parties.
- Vendors only receive the minimum information required to deliver the service.
7. Updates to this policy
We may update this policy to reflect regulatory requirements or product changes.
Material updates will be announced via email or in-product notices before they take effect.